CALL CENTER HEALTH 101 We need to cure: ABSENTEEISM and TARDINESS Dosage :A whole truth 3x a day Absenteeism because of an emergency or health issue is accepted. Just present a true and certified copy of a medical certificate. Late arrival due to traffic is not an excuse-leave 5 hours earlier if need be. Remember guys that I am still a trainee.That means no work no pay for the 6 more months of probationary period When you work in a call center evry minute counts.every minute is paid and being absent does...

I have transferred offices,oh make that Call Centers and I've been a trainee for two months now. What subject matter are we focusing so much in? Customer Service and the Service Mentality that one has to psyche himself in.It is a basic tool,not a gift, a person who wants to work in the Call Center or Service industry,most especially those who want to join the bandwagon of saying,"I'm a Call Center Representative ,Call Center Agent,or a Customer Service Specialist or what title there is,needs to equip and set his mind on. What...