DSL ONLINE:easy connection,route and slow throughput and Pay your subscription promptly! Do you honestly know how you get connected to the internet? Pay your subscription on time! Wel aside from that,you see,nowadays we have lots of players to give their so called fast internet connection:Smart and Globe for Broadband and for the classic Dial up:ISP bonanza,and other Prepai Internet cards.For those copper wires or what is known as the "lines"(DSL) you have PLDT's myDSL or Bayantel's DSL.Name it,their sign up booths are like monggo sprouts everywhere. For instance,in the United States they have one of the many service providers topping it all.They Outsource in our country while bombarding their Filipino Technical Support Representatives with lots of metrics to maintain:excellent customer Service,how customers can be Promoters and what else can they say after the call,and of course, Customer satisfaction. Oh not to forget, that their subscriber must at least do not call within 7 days for the same issue or problem.What company would that be?I guess my lips are sealed for now... Going back for the first of this series,when one can not connect to the internet,one would call the Online service Provider.Mind you,every type of service has a different Tech Support Number.But the point is that,Americans want technical support but guess what's their number one expectation?Most of them long to speak with an English Speaking cum technically trained Computer Engineer for their Internet access technical support over the phone.Or perhaps a magician would be better! But first and foremost, please remember that the service will not work without having the following : (Example 1:for a simple PC on A DSL connection) 1.your service provider and a qualified line (meaning you are A-OK from the signal and distance based on your house and the ISPs Central office) 2.your computer hard wired to the modem 3.a modem 4.RJ 11 5.Rj 45 6.microfilters (when dsl connection shares the phone line for s a phone unit too) 7.money for payment of service or else we have nothing to talk about anymore To be continued... (because I need to pay my ISP ASAP too )