All prescription and over-the-counter medications (liquids, gels, and aerosols) including KY jelly, eye drops, and saline solution for medical purposes; Liquids including water, juice, or liquid nutrition or gels for passengers with a disability or medical condition; Life-support and life-sustaining liquids such as bone marrow, blood products, and transplant organs; Items used to augment the body for medical or cosmetic reasons such as mastectomy products, prosthetic breasts, bras or shells containing gels, saline solution, or other liquids; and, Gels or frozen liquids needed to cool disability or medically related items used by persons with disabilities or medical conditions.

We are now not limited in the amount or volume of these items when we travel now or when we bring in as carry-on bag.But if these items are in containers larger than three ounces, they advise us to : Separate these items from the liquids, gels, and aerosols in your quart-size and zip-top bag. Declare you have the items to one of our Security Officers at the security checkpoint. Present these items for additional inspection once reaching the X-ray. These items are subject to additional screening.

Also keep in mind that soda or coffee bought at the airport are not allowed to be boarded

BREASTMILK on the go

I saw an article about Sea Princee Prieto being hailed as the "Idol ng Breastfeeding" Maybe because she has a hectic schedule with all her artsy fartsies and yet committed herself to breastfeeding her child for 6 more months.

Question, so how do you call a mother who works in a call center and breastfeeds a 3 year old and one year old up until now???? Answer:a MOTHER and no idolatry at all! How did I survive?It's plain commitment,love and practicallity.

If you believe in the numerous benefits that breastfeeding gives both te mother and the child,like the tie that bonds and all the antibodies for the kid,you would bear the pain when they drink from you.If you admit you are one hell of a mammal(where I guess the word Mama was derived from),then you are aware of your responsibility to feed.Sometimes not just your child but others e.g. your spouse LOL!

One thing interesting about breastfeeding and working is that you get to choose wearing a disposable breast pad or a cloth washable one. Pigeon disposable breastpads and Gerber cloth breast pads are both important tool for me at work.

Pigeon has boxes of 8 12 24 or so i remember.I always bring 2 pairs just in case.But Gerber has only 2 pairs though more expensive it lasts longer.

With regards to breast pump,I tried bringing the plastic pump by Babyflo and not the expensive mechanical by AVENTI or others.But with just 2 minutes personal breaks from the industry,it's hard pumping at work.Will there come a time that mothers have an extra AUXillary code or break for too personal things???

A thought to ponder!

A HEADS up ON HEADSETS

When you work in the Call center industry,you have your soft assets or soft tools for the call-health,presence of mind and voice. But the work is possible because of your tools-the computer,sometimes a hard phone and most especially a Headset.

Headsets mean a call can be answered efficiently and more on productivity, because your hands are free.You can press the keys on the keyboard, document the call while talking and doing other tasks,even stretching

Headsets also mean there's no more need to get the phone and hold it or place it between your shoulder and jaw.

My first ever headset was an Avaya Encore Ultra II NC Binaural Headband Headsets with Noise Canceling MicAvaya Encore Ultra II NC Binaural Headband Headsets with Noise Canceling Mic

The headset is binaural meaning it is worn as a headband with sound in both ears .The earpieces are covered with soft cushion .If it is just with one ear piece,it is called mono aural.

The Avaya Encore comes with a green pouch when I used it. It has control on how low or high pitched you want to hear the customer calling.The microphone tube can be adjusting how far or near it is to your mouth.This entails how you would sound to the customer.If your mouth is too close, you sound garbling or unclear.Best thing to do,one good tip from my trainer, is to place 2 fingers between your mouth and cheek and the mic..

Here are other AVAYA binaural headband Headset models.They just differ with regards to the ear cushions-either it comes with a soft foam or a leatherette.Also some has transparent voice tube or microphone compared to a solid black one. It also differs if it has a noise cancelling mic that allows no other noises around but just the sound between your voice and the customer..

Ever wonder what call center agents are looking at while trying to help you? Agents have only the tools they need to access your account, and nothing more.

"There's a manual that they follow, that tells them exactly what can and cannot be done in every case. They log into several programs when they come to work. First, the program that sends them the calls. Then, there's the work station program. Here is where they make notes, and open cases. If something needs to be done, like moving funds into the correct account, waiving a late fee, they just open a case and it's done by the back office guys. They also log into a program that pulls up scans of all of the customer's documents and files (the number of customers who think they run out to a filing cabinet with the documents of several million customers is also hilarious) And if it's something that needs approval, they can put the customer on hold and connect to a supervisor in the US (who are really just better paid agents with a touch more authority.)"

When I go to work I always take an ordinary bus ride then take the MetroRail Transit(MRT) at the GMA station.

It is best to take the coach when you feel you need to pro actively breeze within few minutes allotment.And when it rains cats and dogs,MRT is the most suitable mode of transportation to take into consideration. You can never be late with 30 mins in the MRT Not that I dread buses but hey there is one good thing riding it. Some buses gets you up and warmed up listening to music of local radio stations. Sometimes it plays real music. Sometimes just an addition to the noise pollution. Today,on a rainy day,I'm all geared up as I heard this over the radio...

HOMEWARD BOUND

I'm sittin' in the railway station got a ticket for a destination. On a tour of one night stands my suitcase and guitar in hand. And every stop is neatly planned for a poet and a one man band. Homeward bound I wish I was homeward bound. Home where my thought's escaping home where my music's playing. Home where my love lies waiting silently for me. Every day's an endless stream of cigarettes and magazines. And each town looks the same to me for movies and the factories. And every stranger's face I see reminds me that I long to be

Homeward bound...

But all my words come back to me in shades of mediocrity. Like emptiness and harmony I need someone to comfort me.

Homeward bound...

We've gotta say, we're having real trouble figuring out exactly which MP3 player the bright green "Mini Aluminum Pocket Clipper" is trying to copy: the lack of a symbol for the play button, coupled with a badly Photoshopped logo on the back has us really muddled! The second example, the iQ Sound 2GB Clip-on Aluminum MP3 Player with FM -- at least tries to improve upon its "source of inspiration," whatever that device may be.

MY NEWEST FLOOR SUPPORT

GN 2025 NC headsets are the most suitable headsets right now.or just because it is what I am using at the moment .

They have a wide array of sound quality and you can hear yourself while you are talking to the customer, It is durable even if you accidentally dropped it on the floor. but hey, take a little bit caution because this honey costs 16 grand which might be deducted at your separation pay once damaged or scratched.

It is comfortable to wear with the foam leatherette cushion on the earphones and a rubber -plastic to metal pivots on its side.

It has a cancelling microphone boom but chewing is still prohibited whenever you are on a phone,remember?

We wear it like a head band with foam somewhat leatherette ear cushion No wonder some call center men(referring not just the gender) now wear headbands when pushing their hair away their faces hahaha

It has a technology called Peakstop that protects sudden loud sound or noises.

My headset is connected with an adapter called GN netcom Jabra.

It has a detachable stand that looks like a fairy's wand but thats where you hang the headset while on break. It can also be used for making wishing and wands for good calls.

This little bingo reduces background noises by its technology through filtering out the surrounding noises.

It has a volume adjustment keeping the incoming calls at the level you want to set.

It allows us to set our preferred settings with regards to the incoming calls and that's where you truly say you have the authority and call control but limit on excusing yourself with the call or avoiding the call. Remember that is one ground for termination.

The Jabra has a mute button on the left and a headset or hard phone setting atop the volume control.

So far,using the GN netcom gadgets allows me to hear okay and service the call with quality.

Its a skateboard like, feet rest... its The Webble seems to be the bastard child of an foot-rest and a skateboard, and is likely to bring along with it some of the later street attitude into the office environment of the former.

The webble™ breaks new ground with its ultra smooth gliding motion that gets your legs moving while you work. Departing from the static, almost orthopedic aesthetic of so many foot rests, the webble’s iconic shape invites a smile and encourages your feet to go for a ride. No detail left behind, we even added a patent pending spring suspension and self-braking mechanism to keep your office mates from zooming away with your webble™.

Available as a Ferrari red model with anti-skip racing stripes, or as the Webble AIR with a mesh and style matching the iconic Aaron chair, the weebles includes a suspension system, and a self-breaking mechanism to minimize the dreaded "skateboard-in-your-shins" office incidents. And I having worked in animation studios where some young creative types were actually using their skateboards as rolling footrests, I can tell you that having brakes on those things will come in handy.

With every other A-lister raving about the iPhone, I can’t help but feel happy for everyone who got themselves a unit. I mean come on, these people deserve some credit as they went through hell, with some even camping out Apple stores days before launch, just to be one of the first to own Apple’s newest, much anticipated product.
So here’s a little something for all of you lucky, proud new owners of an iPhone: